Shipping policy
Every order ships. We don't offer local pickup.
Cost
Shipping is calculated at checkout, so you'll see the exact cost before you pay. We don't have a free-shipping threshold.
Timing
Your order ships once it's produced. Most orders are produced in 3 business days or less, and larger bulk runs take up to 10 business days. After that, standard shipping takes 3 to 5 business days. If you're up against a date, 3-day expedited shipping is available at checkout.
Carriers and tracking
We ship with USPS, UPS and FedEx. You'll get tracking by email, or by text if you've opted in, once your order ships.
Alaska, Hawaii, PO boxes and international
Contact us before ordering and we'll confirm whether we can ship there and what it costs: sales@purechoiceapparel.com or 928-387-4348.
Lost or damaged packages
If your package is lost in transit or arrives damaged, tell us. We'll file the claim with the carrier and reship your order, and you don't have to deal with the carrier yourself. Let us know within 14 days: for a damaged package, from the day tracking shows it delivered; for a lost one, from its expected delivery date.
If tracking shows your package was delivered but you can't find it, we can't reprint or refund it. Check with neighbors and wherever packages get left at your address, then take it up with the carrier. We're glad to send you the tracking details to help with your claim.
Wrong address
Please double-check your shipping address at checkout. If a package comes back to us because of an address error, we'll work with you on reshipping, and the extra shipping cost is yours.
Questions
sales@purechoiceapparel.com or 928-387-4348.