Terms of service
Terms of Service
Version 2 — Effective Date: August 3, 2026 Last Updated: August 3, 2026 Supersedes: Version 1, effective May 25, 2026
These Terms of Service ("Terms") govern your use of the website at purechoiceapparel.com (the "Site") and any products or services provided by Pure Choice Apparel. By using the Site, placing an order, or opting into our SMS program, you agree to these Terms.
Pure Choice Apparel is a trade name of Pure Choice Logistics LLC, an Arizona limited liability company located at 17255 N 82nd St Ste 100, Scottsdale, AZ 85255 ("PCA," "we," "us," "our").
1. Eligibility
You must be at least 18 years old to place orders or enter into agreements with us. By using the Site, you represent that you are at least 18 and have the legal capacity to enter into binding agreements.
2. Description of Service
Pure Choice Apparel decorates apparel and accessories using screen printing, embroidery, direct-to-film (DTF), and engraving. We offer custom decoration services to businesses, brands, clubs, churches, sports leagues, event planners, fundraisers, and similar customers. We do not currently sell undecorated blanks to consumers.
3. Orders and Acceptance
- Quotes issued by us are valid for 30 days unless otherwise stated.
- Orders are accepted when we send written confirmation (email or SMS) of order acceptance, not at the time of quote or payment.
- Mockups are provided for review; production does not begin until you approve the mockup in writing (email or SMS reply).
- Changes to an order after mockup approval may incur additional charges and delay production.
- Cancellations may be possible before production begins, subject to a restocking fee for any blanks already ordered. Once production has begun, cancellations are generally not possible.
4. Payment
- Payment is processed at the time of order placement via Shopify Payments or another payment method we accept.
- For large or recurring accounts, we may issue invoices on payment terms by separate agreement.
- All prices are in U.S. dollars. Applicable sales tax is added at checkout.
5. Production Timelines
- Mockups: typically returned within 24 hours of receiving your logo and brief.
- Standard production: 3 business days or less for non-bulk orders from order confirmation.
- Bulk production: up to 10 business days from order confirmation for higher-volume runs.
- Print-on-Demand for influencers: available for non-bulk drops; 3 business days or less.
These are typical timelines. Specific deadline commitments are made in writing per order. If we cannot hit a stated date, we will tell you in advance.
6. Shipping and Pickup
- Orders ship via standard carriers (USPS, UPS, FedEx) or are available for local pickup at our Phoenix facility.
- Risk of loss transfers to you when the package is handed to the carrier.
- Tracking information is provided via email or SMS when available.
7. Returns, Remakes, and Refunds
Because our work is custom and made-to-order, we do not accept returns of correctly produced items. However:
- Defects or our errors: if the apparel was produced incorrectly (wrong logo placement, wrong garment, decoration defect), we will remake or refund the affected items at no cost. Notify us within 14 days of receipt.
- Customer-supplied errors: if you approved a mockup that contained an error (wrong logo, typo, color choice), we are not responsible for remakes but can sometimes assist at a discounted rate.
- Garment defects: subject to the blank manufacturer's warranty.
Contact for return or remake requests.
8. Intellectual Property
8.1 Your content; rights warranty
By uploading an image, logo, photograph, or design, or adding any text to a product (together, "Your Content"), you represent and warrant that you own Your Content or have obtained all rights, licenses, permissions, and releases necessary for us to reproduce it on physical products and to sell those products to you. This includes:
- copyright in the work, including in any photograph, illustration, or design created by someone other than you;
- trademark, trade dress, and any other source-identifying rights in any logo, mark, or design element;
- the rights of publicity and privacy of every identifiable person depicted, including any required model release, and, where a depicted person is a minor, the consent of that person's parent or guardian;
- any release required from the photographer or creator of professional, studio, or commissioned work; and
- any license terms applicable to stock, clip art, font, or template material, including terms permitting reproduction on merchandise for sale.
You further represent that our printing and sale of Your Content will not violate any law or the rights of any third party. You are responsible for Your Content, including content supplied to you by your own customers, members, or vendors.
You retain ownership of Your Content. By providing it, you grant us a limited, non-exclusive license to reproduce it on the products you order, and to display it as a portfolio sample unless you request otherwise in writing.
8.2 AI-generated content
Content generated in whole or in part by artificial-intelligence tools is not automatically cleared for use. Such content may reproduce protected works, marks, trade dress, or the likeness of real people, and its legal status may be uncertain. The warranties in Section 8.1 apply in full to AI-generated content. We may request information about how the content was generated, including the tool and the prompt used, and we may refuse or remove any AI-generated content that in our judgment presents copyright, trademark, likeness, or other legal risk.
8.3 INDEMNIFICATION
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO DEFEND AND PAY FOR CLAIMS BROUGHT AGAINST US THAT ARISE FROM YOUR ARTWORK.
You agree to defend, indemnify, and hold harmless Pure Choice Logistics LLC d/b/a Pure Choice Apparel, and its owners, members, officers, employees, contractors, and suppliers (each an "Indemnified Party"), from and against any and all claims, demands, suits, proceedings, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses, including reasonable attorneys' fees and the costs of investigation, arising out of or relating to Your Content, your breach of these Terms, or your violation of any law or the rights of any third party, whether the underlying claim is proven, unproven, or merely alleged.
(a) Tender and notice. We will notify you of any claim for which we seek indemnification. Our failure to give prompt notice relieves you of your obligations only to the extent you are materially prejudiced by the delay. Upon our tender of a claim, your obligations under this section attach immediately, including the obligation to fund defense costs as they are incurred.
(b) Control of the defense. You will assume the defense of a tendered claim with counsel reasonably acceptable to us. We may at any time, at our sole discretion, elect to assume or resume control of the defense of any claim, including where we determine that your defense is inadequate, that a conflict of interest exists, that our reputation or our supplier and platform relationships are at stake, or that the claim seeks injunctive or non-monetary relief against us. If we assume control, you remain responsible for our reasonable defense costs and for any resulting judgment or settlement.
(c) Cooperation. You will cooperate fully and promptly with the defense of any claim, including by preserving and producing documents and communications, making witnesses available, and responding to reasonable requests for information.
(d) Settlement authority. You may not settle or compromise any claim in a way that imposes any obligation, payment, admission of fault or liability, injunction, license, or restriction on any Indemnified Party, or that does not include an unconditional release of every Indemnified Party, without our prior written consent. We may settle any claim we control at our discretion, and you remain responsible for the settlement amount and associated costs.
(e) Rights documentation. You will provide, promptly and at your own expense, all documentation substantiating your rights in Your Content that we or our counsel reasonably request, whether in connection with a claim, a third-party complaint, or an inquiry preceding either.
(f) Survival and scope. This section survives completion, cancellation, or refund of your order and the termination of your account. For the avoidance of doubt, your obligations under this Section 8.3 are not subject to the limitation of liability in Section 11, which limits our liability to you and does not limit yours to us.
8.4 Order review and refusal
We reserve the right, but assume no obligation, to review any design by automated or manual means, and to refuse, cancel, or require changes to any order at our sole discretion, including for suspected intellectual-property issues or content that violates our Content Standards. Printing an order does not constitute approval or clearance of its content, and our review of a design is not legal advice and is not a representation that the design may lawfully be printed. If we cancel an order before production, we will refund amounts paid for that order.
8.5 Design tool; previews; our assets
The on-screen mockup is a visual approximation only; printed colors, placement, sizing, and detail may vary from the preview. We make no warranty that a design you create or upload using our tools will not infringe the copyright, trademark, or other rights of any third party, and the availability of our design tools is not a representation that any particular content may lawfully be printed.
All content on the Site, including text, images, mockup templates, clipart, fonts, and product imagery, is owned by or licensed to us and may not be reproduced without our written permission. Designs assembled from our supplied assets are not your exclusive property. Mockups we create from your artwork are our work product; you may not use them to solicit competing quotes.
8.6 Proof of rights
We may ask you at any time for written evidence of your rights in Your Content — for example, a license, a photographer's print release, a model release, or written permission from the rights holder — and may hold or cancel an order until we receive it.
8.7 Repeat infringers
We terminate the accounts of, and refuse further orders from, customers who repeatedly upload infringing material, in appropriate circumstances determined at our discretion.
8.8 Reporting infringement
If you believe content we have printed or displayed infringes your rights, contact us at with a description of the work or mark, the order or page concerned, and how we can reach you. We will acknowledge your report and respond promptly.
We handle copyright reports separately from other intellectual-property reports. Copyright reports are reviewed under our copyright procedures; trademark, counterfeiting, privacy, and right-of-publicity reports are reviewed at our discretion under our Content Standards. We may hold or cancel an affected order while we review, and we may remove content from the Site.
8A. Acceptance of these Terms; versions
These Terms are accepted by affirmative action, not by browsing. You accept them by checking the acceptance box at account creation or at checkout, and you separately confirm the warranties in Section 8.1 and the indemnity in Section 8.3 the first time you upload content to your account.
We record, for each acceptance, the version number and effective date of the Terms then in force, the date and time of acceptance, and the identity of the accepting customer, and we retain that record with your account and order history.
Each version of these Terms is numbered and date-stamped, and we retain superseded versions. Material changes take effect prospectively and require a fresh acceptance before your next order.
9. SMS Terms (A2P 10DLC)
By opting into our SMS program, you agree to receive text messages from Pure Choice Apparel. Details:
- Message types: transactional (order updates, mockup links, pickup notices, shipping), customer care (quote follow-ups, review requests), and marketing (with separate opt-in).
- Message frequency: up to 4 messages per week per customer during active engagement. Transactional messages sent as needed.
- Message and data rates may apply per your wireless carrier's plan.
- Opt out: Reply STOP to any message. You will receive a confirmation and no further marketing or non-transactional messages.
- Help: Reply HELP to any message or email .
- Carriers: Wireless carriers are not liable for delayed or undelivered messages.
For full SMS data handling, see our Privacy Policy.
10. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Submit infringing, defamatory, obscene, or harmful artwork
- Use our mockups, quotes, or proprietary materials to solicit competing bids
- Interfere with other users' use of the Site
We reserve the right to refuse service to any customer at our discretion.
11. Disclaimers and Limitation of Liability
THE SITE AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS REQUIRED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, PURE CHOICE LOGISTICS LLC AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM.
12. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.
13. Changes to These Terms
We may update these Terms as our business changes. Each version is numbered and carries an effective date, and we retain superseded versions. We will communicate material changes by email to active customers. Material changes apply prospectively only, and we will ask you to accept the updated Terms before your next order. Non-material changes, such as corrections and clarifications, take effect on their stated effective date.
14. Contact
For questions about these Terms:
Email: Mail: Pure Choice Logistics LLC, 17255 N 82nd St Ste 100, Scottsdale, AZ 85255
Note on legal review: These Terms cover standard small-business e-commerce protections and A2P SMS compliance requirements. For comprehensive legal protection (e.g., handling of disputes with major customers, IP licensing for unique partnerships, multi-state operations), consult a business attorney for a custom review.